MORNING CHECKLIST FROM 9 AM - 11 AM
- Turn on spa lights
- Slice lemon and fill the pitchers with chilled water
- Organize the waiting area and make sure everything is in order
- All Clip boards should have guest care forms
- Check petty cash to make sure you have enough change. If not get it from Citibank
- Organize, Windex and clean the area around the reception desk
- Check to make sure all the rooms are organized and ready to receive guests
- Take care of the bathroom CHECKLIST
- Turn on the spa music
- In 1459 Third Ave leave volume of stereo at 30 and control volume through white knob.
- Go to Yelp & check if any new reviews have been posted.
- Make sure there is enough chocolate on the reception counter
- Check any supplies that are low and enter into supply sheet
- Plan your SALES day, check who can be sold what?
- At 10:40 AM dim the spa lights
- Smile and think positive thoughts
MORNING BATHROOM CHECKLIST FROM 9 AM - 11 AM
- Wipe both mirrors with Windex
- Make sure washer / dryer door is closed
- Toilet paper rolls has sufficient paper
- Hand towels container is full and stacked
- There should be No items at the bottom of the sink
- Clean the sink and mirror counter
- Garbage should be empty
- Floor should be cleaned using broom
AFTERNOON CHECKLIST FROM 12 PM – 4 PM
- Confirm all appointments for the next day
- Check bathroom to make sure hand towels and toilet paper is well stocked
- The soap container is full
- The garbage can is empty
- Text Gary sales and revenues figures
CLOSING CHECKLIST FROM 8 PM – 8:30 PM
- Empty water pitchers. Do not throw lemon in the toilet, please throw it in the garbage
- Make sure reception area is organized and all magazines are in place
- Wash all glasses
- Windex the reception area
- Text daily revenue, sales and petty cash figures to Gary
- Text Service Providers reminding them they are working the next day as well as what time their first appointment is the next day
- Make sure PETTY CASH is accurate and accounted for
- Put the Macs on “Sleep” mode
- Take any spa bills or gifts certificates that need to be mailed with you
- Set the alarm
- Turn off lights
- Check to make sure door is locked
- Empty Garbage cans and make sure to place a new bag in bin.
- Take out Garbage ever day
EXCEPT SATURDAYS for Broome St.